Privacy policy

Last Updated: 3rd August 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting obligations. The criteria we use to determine the appropriate retention period for personal data include:

The nature and sensitivity of the data

The purposes for which we process your data and whether we can achieve those purposes through other means

The applicable legal, regulatory, tax, accounting, or other requirements

Once the retention period expires, your personal data will be securely deleted or anonymised.

  1. User Rights

You have the following rights concerning your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You have the right to correct any inaccuracies in your personal data.

Right to Deletion: You can request the deletion of your personal data where there is no compelling reason for its continued processing.

Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.

Right to Data Portability: You have the right to request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

Right to Object: You have the right to object to certain types of processing, such as direct marketing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

  1. International Transfers

We may transfer your personal data to countries outside your country of residence, including to countries that may not offer the same level of data protection as your home country. When we do so, we ensure that these transfers comply with legal standards, such as by using:

Standard Contractual Clauses approved by the European Commission for the transfer of personal data outside the European Economic Area (EEA)

Other appropriate safeguards, as required by applicable data protection laws

If you have any questions about international transfers of your personal data, please contact us at [email protected].

  1. Children’s Privacy

Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly. If you believe that we may have collected information from a child under 13, please contact us at [email protected].

  1. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

Lateral Connect Ltd is the Data Controller, for your personal data when you visit this website.